Amdocs Launches Machine-to-Machine and Cloud-Based Connected
Home Solutions to Speed Service Providers’ Entry into the Connected Devices
Market
Solutions enable
service providers to add new revenue streams and increase average revenue per
user
New Delhi, 4th April, 2012 ¾ Amdocs
(NYSE: DOX), the leading provider of customer experience systems, today
announced the launch of two new solutions that enable service providers to quickly
and cost-effectively enter the fast-growing connected devices market. Amdocs’
M2M (Machine-to-Machine) and Connected Home solutions enable service providers
to create new revenue streams, provide a unified customer experience and allow
them to compete with over-the-top providers, all of which helps them increase average
revenue per user (ARPU).
·
Amdocs M2M
solution: A pre-packaged,
pre-configured end-to-end solution based on production-proven technology that
allows service providers to quickly onboard and support partners offering M2M
applications such as smart utility meters, connected electrical vehicles and
connected wellness. The real-time solution can support multiple dynamic
business models including converged, prepaid and postpaid and complex M2M value
chain, handling a wide variety of services and huge volumes of devices. Predefined, easily configurable partner
templates for tariff plans, business processes, access profiles and
user-interfaces enable rapid onboarding and support of any M2M partners. The solution is also highly flexible with
the ability to change business processes, portals and tariff plans in a matter
of minutes. The solution addresses
service providers’ concerns of margin erosions from related customer support
costs by transferring common operational aspects to M2M partners, with self-management
tools for ordering, provisioning and trouble ticketing.
·
Amdocs Connected Home solution: A
cloud-based solution that enables service providers to rapidly launch
pre-packaged home and business services such as remote security, energy, health
and multimedia. These out-of-the-box services considerably reduce service
provider development times and back-office investment costs such as service
on-boarding, inventory control, billing and customer care. Unlike the siloed
offerings of over-the-top providers, Amdocs Connected Home solution can be
easily integrated with existing business and operational
support systems (B/OSS) and core network elements. In so doing, service providers have the
opportunity to leverage their intimate knowledge of their customers across all
services to provide an unprecedented, unified experience. Amdocs Connected Home
solution can allow service providers to increase revenue by up to 5 percent#,
while enriching the customers’ digital life experience and loyalty - many customers
are willing to sign 24-36 month contracts for their connected home services.
“We expect to see interest for these solutions across North America and
Europe,” said Rebecca Prudhomme, Amdocs vice president for product and
solutions marketing. “As part of the Amdocs CES
portfolio and combined with our wide range of services and unmatched
industry expertise, the Amdocs M2M and Connected Home solutions enable service
providers to simplify the experience for their customers and create new revenue
streams to stay ahead of the competition.”
Cellular M2M connections are forecast to grow from 135 million in 2011
to 2.3 billion by 2020, according to Machina Research*, whilst research from
Parks Associates** shows a great potential for service providers
in the emerging connected home market. For example, 12 percent of US consumers
and 9 percent of Western European consumers are highly interested in home
security and home automation, and 19 percent of Western European consumers are
highly interested in an energy monitoring service.
“With their large subscriber bases, existing marketing channels and
retail presence, service providers are well positioned to win a significant
share of the connected device markets,” said Kurt Scherf, Vice President and
Principal Analyst at Parks Associates. “Amdocs’ solutions offer low cost of
entry, support for many industry verticals and the proven integration
capabilities needed by a service provider to quickly deliver a truly
personalized experience for their partners and subscribers.”
#According to Amdocs’ internal testing, simulation or test
case deployments. Benefits will vary depending on customer implementation.
* Source:
Machina Research, M2M Global Forecast and Analysis 2010-20, October 2011
**
Source: Parks Associates, Cloud-based Value-added Services, 2011
Supporting Resources
·
More
information on Amdocs’ M2M
and Connected
Home solutions
·
Keep
up with Amdocs news by visiting the company’s website
About Amdocs
For 30
years, Amdocs has ensured service providers’ success and embraced their biggest
challenges. To win in the connected world, service providers rely on Amdocs to
simplify the customer experience, harness the data explosion, stay ahead with
new services and improve operational efficiency. The global company uniquely
combines a market-leading BSS, OSS and network control product portfolio with
value-driven professional services and managed services operations. With
revenue of $3.2 billion in fiscal 2011, Amdocs and its over 19,000 employees
serve customers in more than 60 countries.
Amdocs:
Embrace Challenge, Experience Success.
For more
information, visit Amdocs at www.amdocs.com.
Amdocs’
Forward-Looking Statement
This press release includes
information that constitutes forward-looking statements made pursuant to the
safe harbor provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs’ growth and business results in future
quarters. Although we believe the expectations reflected in such
forward-looking statements are based upon reasonable assumptions, we can give
no assurance that our expectations will be obtained or that any deviations will
not be material. Such statements involve risks and uncertainties that may cause
future results to differ from those anticipated. These risks include, but are
not limited to, the effects of general economic conditions, Amdocs’ ability to
grow in the business segments it serves, adverse effects of market competition,
rapid technological shifts that may render the Company’s products and services
obsolete, potential loss of a major customer, our ability to develop long-term
relationships with our customers, and risks associated with operating
businesses in the international market. Amdocs may elect to update these
forward-looking statements at some point in the future, however the Company
specifically disclaims any obligation to do so. These and other risks are
discussed at greater length in the Company's filings with the Securities and
Exchange Commission, including in our Annual Report on Form 20-F for the fiscal
year ended September 30, 2011, filed on December 8
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